Terms & Conditions for Shipment Guidelines

1. Shipping Policy

Globaltex Fine Linens is committed to ensuring a smooth and efficient shipping process for all orders. Our shipping policies outline delivery times, shipping fees, and handling procedures to provide customers with a seamless experience.

2. Order Processing Time

  • All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving full payment.
  • Custom or bulk orders may require additional processing time, which will be communicated to the customer upon order confirmation.

3. Shipping Methods & Delivery Time

  • We offer standard and express shipping options via reliable courier services.
  • Estimated delivery times vary based on the shipping destination:
    • Domestic (USA): 2-8 business days
    • International: 7-14 business days (subject to customs clearance)
  • Delivery times are estimated and may be affected by unforeseen circumstances such as weather conditions, carrier delays, or customs procedures.

4. Shipping Fees & Charges

  • Shipping costs are calculated based on the weight, dimensions, and destination of the package.
  • Free shipping may be available for orders that meet specific promotional criteria.
  • Customers are responsible for any additional customs duties, taxes, or import fees imposed by their country.

5. Tracking & Order Status

  • Once your order has been shipped, you will receive an email confirmation with tracking details.
  • Customers can track their orders through the provided courier tracking link.
  • For any tracking-related concerns, our customer support team is available to assist.

6. Address Accuracy & Delivery Issues

  • Customers must ensure that shipping information is accurate and complete.
  • Globaltex Fine Linens is not responsible for lost or delayed shipments due to incorrect or incomplete address details.
  • If an order is returned due to an incorrect address, reshipping fees may apply.

7. Shipment Inspection & Damage Reporting

  • To avoid claim rejections, customers must inspect their shipments upon delivery and note any damages on the Bill of Lading (BOL).

8. Lost Shipments & Claim Process

  • There is a process for filing claims in case of lost shipments.

9. Delivery Times & Delays

  • Estimated transit times are not guaranteed and may be affected by factors beyond our control.

10. Customer Responsibilities

  • Customers must provide accurate shipping details to prevent misdeliveries or additional charges.

11. Additional Charges During Delivery

  • If a customer requests additional services during delivery (e.g., extra handling, inside delivery, or driver wait time) and the carrier bills us for these charges, the customer will be responsible for these additional costs as they are not part of the initial shipping estimate.

12. Returns & Exchanges

  • Shipping costs for returns or exchanges are the responsibility of the customer unless the return is due to an error on our part.
  • All return requests must comply with our Return & Refund Policy.

13. International Shipping & Customs Regulations

  • International shipments may be subject to customs inspections, causing potential delays.
  • Customers are responsible for ensuring their order complies with the import regulations of their country.
  • Globaltex Fine Linens is not responsible for customs clearance delays or confiscations.

14. Contact Us

For any shipping inquiries, feel free to reach out to our support team at:

By placing an order with Globaltex Fine Linens, customers agree to these Shipping Terms & Conditions.