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All shipments include a return label to facilitate returns.Review the return policy of Globaltex Fine Linens on the official website or in the documentation provided when purchasing the product. This policy includes important information such as how the return process works, return conditions and duration.

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You can use the tracking number in the order confirmation email to track your order. You can also find order tracking options on the official website of Globaltex Fine Linens.

We have physical offices in Miami Florida and Houston Texas and according to state and local tax regulations, we are required to collect sales tax on purchases made within these locations. This requirement applies regardless of whether the purchase is made in-store or online.The reason for collecting sales tax on online purchases is to ensure compliance with tax laws and regulations in the cities where we have a physical presence. These taxes contribute to the local community's infrastructure and services, which benefits us all.When you make an online purchase through our website, our system automatically calculates and adds the applicable sales tax based on your shipping address. This process is essential to remain in compliance with tax authorities and provide accurate and transparent transactions.

Visit the Official Website: By visiting the official website of Globaltex Fine Linens, you can access contact information or live chat options in the "Contact" section.
Use Customer Service Phone Number: You can contact a customer service representative directly by calling the customer service phone number listed on the website or in the order documentation.
Contact by E-mail: You can submit your questions or problems by sending an e-mail to the customer service e-mail address specified on the website.

You can follow the steps below to get information about discounts or promotions for products or services:

Visit Official Website: You can get information about current discounts and promotions by visiting the official website of Globaltex Fine Linens.
E-mail Subscription: By subscribing to the company's e-mail newsletter, you can access up-to-date information about special discounts and promotions. It offers an e-mail subscription option on the website or during shopping.
Social Media: You can get information about special offers and promotions by following Globaltex Fine Linens' social media accounts.
Contact Customer Services: You can get information about current discounts and promotions by contacting customer services.

You can follow the steps below to get information about the privacy policy:

Visit Official Website: You can find the privacy policy of Globaltex Fine Linens by visiting its official website.
Review Policy: Read the privacy policy carefully and understand how it works and what information is collected. The policy may contain important information regarding the confidentiality of customer information.
Ask Your Questions: If there is anything you do not understand or want to clarify about the privacy policy, do not hesitate to contact customer service and ask your questions.

Globaltex Fine Linens' privacy policy contains important information about how its customers' personal information is processed and protected. Therefore, it is important to review the policy carefully and contact the company when necessary.

Yes, our products are OEKO-TEX certified, guaranteeing that they contain no harmful chemicals.

We provide specific washing instructions with each product to ensure longevity. Generally, we recommend washing at a low temperature.

Orders are typically shipped within 1-3 business days. This may vary depending on stock availability and special circumstances

Yes, you may exchange your product according to our return policy. Simply inform us of your exchange request.

Yes, we welcome custom orders and wholesale purchases. We provide tailored solutions for our clients

For special orders, we offer embroidery services for logos or names. Contact our customer service for details.

Yes, we are open to collaborating on boutique designs and special projects. Please reach out to discuss your ideas.

For defective or incorrect items, the shipping fee is covered by us. In other cases, the customer is responsible for return shipping fees.