Terms and Conditions
Globaltex Fine Linens – Terms and Conditions of Use
Welcome to Globaltex Fine Linens (“Company”). Please carefully review these Terms. By using the Company’s website to purchase products, you agree to these Terms as they may be updated periodically. These Terms also apply to any additional services related to the website, such as customer support, social media, or community channels.
These Terms form a legal agreement outlining your rights and responsibilities concerning our products and services. If you do not agree to these Terms or any updates, please refrain from using the website or making purchases.
1. User Agreement
This website, www.globaltexusa.com, is owned and operated by Globaltex Fine Linens. By accessing or using this website or its services, you agree to be bound by these Terms and our Privacy Policy. Globaltex Fine Linens reserves the right to modify these Terms at any time without prior notice. Changes become effective immediately upon posting. Continued use of the site constitutes acceptance of the revised Terms.
2. Copyright
All content on this website, including text, graphics, logos, and images, is the property of Globaltex Fine Linens and is protected under U.S. and international copyright laws. Personal, non-commercial use is permitted. Reproduction or distribution without written permission is strictly prohibited.
3. Trademarks
All trademarks and service marks displayed on this website are the property of Globaltex Fine Linens or their respective owners. Unauthorized use is strictly prohibited.
4. Disclaimer of Warranties
This website and its contents are provided “as is” without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted or error-free.
5. Limitation of Liability
To the fullest extent permitted by law, Globaltex Fine Linens shall not be liable for any indirect, incidental, or consequential damages resulting from your use of this site or products, even if we have been advised of the possibility of such damages.
6. Arbitration Agreement & Class Action Waiver
Any disputes or claims relating in any way to your use of this website or to any products sold by Globaltex Fine Linens will be resolved through final and binding arbitration, rather than in court. You waive any right to bring or participate in class actions.
7. Governing Law & Jurisdiction
These Terms shall be governed by the laws of the State of Florida, excluding its conflict of law rules. You agree that any legal action shall be brought exclusively in the courts located in Dade County, Florida. Any claim must be filed within one (1) year after it arises.
8.Digital Millennium Copyright Act (DMCA)
If you believe any content on our website infringes your copyright, please contact us at customerservice@globaltexusa.com with all required details under the DMCA.
9. Children’s Privacy (COPPA Compliance)
This website is not intended for children under 13 years of age. We do not knowingly collect or solicit personal data from anyone under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.
10. Return & Refund Policy
Please refer to our Return & Refund Policy for full details. All return requests must comply with the timelines and conditions stated therein.
11. Third-Party Links
This website may include links to third-party websites. Globaltex Fine Linens is not responsible for the content or privacy practices of such external sites.
12. Typographical Errors
In the event a product is listed at an incorrect price, we reserve the right to cancel orders placed at the incorrect price, even if the order has been confirmed. Any such charge will be fully refunded.
13. Term and Termination
These Terms are effective immediately upon your access or transaction on the website. Globaltex Fine Linens may terminate this agreement at any time. Sections regarding Copyright, Trademarks, Warranties, Limitation of Liability, Arbitration, and Indemnification will survive termination.
14. Use of Site
Harassment, impersonation, solicitation, and abusive language are strictly prohibited. You may not post or transmit commercial messages or content deemed inappropriate.
15. Participation Disclaimer
Globaltex Fine Linens is not responsible for user-generated content. However, we reserve the right to monitor and remove any content that is deemed harmful, inappropriate, or in violation of these Terms.
16. Indemnification
You agree to indemnify and hold harmless Globaltex Fine Linens and its affiliates from any claims, damages, or expenses (including legal fees) arising out of your violation of these Terms or misuse of the site.
17. Warranty Policy
1. Coverage:
30-day limited warranty against manufacturing defects. Includes stitching failures, structural damage not caused by misuse, and fading under normal care.
2. Not Covered:
Improper washing, commercial use damage, abuse, or dissatisfaction with product softness, etc.
3. Claims Process:
Email photos and proof of purchase to: customerservice@globaltexusa.com
Response within 3–5 business days. If approved, item may be replaced or refunded.
18. Prices and Payment Terms
Prices exclude sales tax. Final total including tax and shipping will be shown at checkout. We accept major credit cards and PayPal.
19. Use of Personal Information
Collected data is used to personalize the website experience, fulfill orders, and improve our services. Full details can be found in our Privacy Policy.
20. Risk of Loss and Stolen Deliveries
Title and risk of loss transfer upon delivery confirmation by the shipping carrier. Globaltex Fine Linens is not responsible for stolen or missing packages once marked "Delivered." Please ensure someone is present to receive your order.
21. Product Dimensions Disclaimer
Due to manufacturing tolerances, size variations of 1–2 inches may occur and do not affect performance or quality.
22. Credit Card Processing Fee Policy
For orders exceeding $2,000 within a 30-day period, a credit card processing fee may apply. This will be shown at checkout. Wire transfer and other alternatives are available to avoid this fee.
20. Price Policy
Globaltex Fine Linens reserves the right to modify prices without notice. Prices may vary based on product type, material, and promotions. Additional charges for shipping and taxes are disclosed at checkout.
For questions about our pricing or to request custom quotes, contact us at:
📧 customerservice@globaltexusa.com
📞 (305) 751-2343